We are looking for a detail-oriented and confident Sales Assistant Executive to handle customer inquiries, convert sales leads, and coordinate with production and dispatch teams for smooth execution of furniture orders. The role requires strong communication skills and an understanding of timelines, customization, and order follow-ups.
Call and follow up with sales leads (retail / project / bulk orders) and convert them into confirmed furniture orders
Understand customer requirements related to design, material, finish, dimensions, and quantity
Prepare and share quotations based on product specifications and pricing guidelines
Coordinate with the production manager regarding manufacturing feasibility, customization, and delivery timelines
Work closely with the dispatch & logistics team to ensure timely and accurate order deliveries
Maintain regular sales follow-ups until order closure and payment confirmation
Update lead status, quotations, and order progress in CRM or task sheets
Act as a point of coordination between customers, sales, production, and operations teams
Handle post-order communication related to delivery schedules and basic customer support
Excellent verbal and written communication skills
Strong follow-up and negotiation abilities
Basic understanding of furniture products, materials, and finishes (wood, metal, upholstery, outdoor furniture is a plus)
Proficiency in MS Excel / Google Sheets / Email communication
Ability to manage multiple orders and timelines efficiently
Sales-driven mindset with attention to detail