Job Description – Sales Manager
Position: Sales Manager
Experience: Minimum 5+ Years in Sales (Travel & Tourism Industry Preferred)
Location: As per company requirement
Required Skills
Excellent communication skills in English and Hindi (additional regional languages are an advantage).
Strong leadership, team management, and mentoring skills.
Proven track record of achieving sales targets.
Excellent negotiation and customer relationship management skills.
Proficiency in CRM software, MS Office, and sales reporting.
Ability to work under pressure and drive team performance.
Key Responsibilities
Lead, motivate, and manage the sales team to achieve monthly and annual revenue targets.
Recruit, train, coach, and monitor Sales Executives and Assistant Sales Managers.
Develop and implement effective sales strategies to increase holiday package sales.
Monitor daily sales activities, lead generation, follow-ups, and conversions.
Ensure every Sales Executive generates a minimum of 10 new prospects daily.
Conduct daily sales meetings, performance reviews, and training sessions.
Analyze sales reports, identify gaps, and implement corrective action plans.
Build and maintain strong relationships with clients, corporate partners, and channel partners.
Coordinate with Marketing, Operations, Accounts, and Visa teams to ensure seamless customer service.
Resolve customer escalations and support the team in closing high-value deals.
Monitor market trends, competitor activities, and identify new business opportunities.
Ensure compliance with company policies, reporting standards, and CRM updates.
Eligibility
Minimum 5 years of experience in Sales, with at least 2 years in a managerial role.
Experience in the Travel & Tourism industry is preferred.
Bachelor's degree in Business, Marketing, Tourism, or a related field (preferred).
Team Management Responsibilities
Manage and monitor the performance of Sales Executives and Assistant Sales Managers.
Assign daily, weekly, and monthly sales targets.
Review lead quality, conversion ratios, and individual productivity.
Conduct regular performance appraisals and recommend training where required.
Performance Expectations
Achieve monthly and annual sales targets.
Drive team revenue and profitability.
Ensure high customer satisfaction and repeat business.
Maintain accurate sales reports, forecasts, and CRM records.
Improve team productivity and conversion rates through continuous coaching.
Salary & Benefits
Best in the Industry
Attractive Performance Incentives
Leadership Growth Opportunities
Annual Performance Rewards