Job Location: Greater Noida
👩 Gender: Female
💰 Salary / CTC: ₹1.80 LPA – ₹2.40 LPA
💼 Experience: Minimum 2 Years and above in Customer Relationship Management
Job Description
We are looking for a smart, confident, and customer-focused Customer Relationship Executive to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to build and maintain strong relationships with customers.
Key Responsibilities
✅ Handle customer queries and provide timely resolutions
✅ Build and maintain strong customer relationships
✅ Follow up with customers regarding services and feedback
✅ Ensure high levels of customer satisfaction
✅ Coordinate with internal teams for customer support and issue resolution
✅ Maintain customer records and update databases regularly
✅ Manage customer communications through calls, emails, and messages
✅ Represent the company professionally at all times
Key Requirements
✔️ Minimum 2 years of experience in Customer Relationship / Customer Service
✔️ Excellent communication and interpersonal skills
✔️ Smart, presentable, and professional personality
✔️ Positive attitude and strong sense of responsibility
✔️ Ability to handle customers politely and effectively
✔️ Basic computer knowledge (MS Office, Email)
📩 Interested candidates can share their updated resume on 9540041228