Oversee day-to-day operations of the organization
Develop and implement business strategies and growth plans
Lead, manage, and motivate department heads and teams
Monitor sales performance, operations, and financial results
Ensure process efficiency, quality standards, and compliance
Manage budgets, cost control, and profitability
Coordinate with Sales, Marketing, HR, Finance, and IT teams
Review MIS reports, KPIs, and performance metrics
Handle key client relationships and negotiations
Resolve operational issues and ensure smooth workflow
Strong leadership and decision-making skills
Excellent communication and coordination abilities
Strategic thinking and problem-solving mindset
Knowledge of CRM / ERP systems
Financial planning and operational management skills
Ability to work under pressure and meet targets
Bachelor’s degree in Business Administration / Management / Engineering or related field
MBA preferred
8–15 years of relevant managerial experience (industry-specific preferred)
Proven experience in operations, team management, and business development
Experience handling multi-department coordination
Revenue growth
Operational efficiency
Team performance and retention
Customer satisfaction
Cost optimization