Job Role: Sales Specialist
Location: Area 83, Indiranagar, Bengaluru
Industry: Hospitality
Reporting To: Sales Manager
Employment Type: Full-Time
Company: Wonder Valley Recreation and Hospitality
We are looking for a results-driven and customer-focused Sales Specialist to join our team. The ideal candidate will be responsible for maximising a resort’s revenues by generating leads, converting inquiries into sales, and maintaining strong client relationships. You will play a key role in achieving revenue targets and delivering outstanding service to clients across multiple communication channels. This role requires exceptional communication skills, multitasking abilities and a genuine passion for delivering exceptional service
Lead Generation & Client Acquisition: Proactively identify and engage prospective clients through Inbound and outbound calls, walk-ins, referrals, and follow-ups. Understand client needs and recommend suitable services or packages.
Sales Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales goals as defined by the sales manager. Drive revenue by converting leads into confirmed bookings or contracts.
Customer Relationship Management: Build and nurture long-term relationships with clients, corporate partners, and vendors. Ensure high client satisfaction and repeat business through attentive service and regular follow-ups.
Multilingual Customer Interaction: Communicate fluently with clients in English, Kannada, and Hindi to provide seamless and culturally aware customer service.
Service Promotion & Upselling: Present hospitality services (e.g., event spaces, catering, accommodation, corporate packages) clearly and persuasively. Identify opportunities to upsell and cross-sell additional offerings.
Administrative & Reporting Duties: Maintain accurate records of leads, client communications, sales activity, and conversion rates using CRM tools or internal systems. Prepare regular sales reports and share insights with the team.
Industry Awareness: Stay up-to-date with hospitality trends, competitor offerings, and client preferences to provide informed recommendations and maintain a competitive edge.