We are looking for a proactive and customer-focused Customer Development Officer (CDO) to strengthen customer relationships, drive customer engagement, and support business growth. The ideal candidate should possess excellent communication skills and have prior experience in customer support, sales, or customer-facing roles.
Key Responsibilities
Build and maintain strong relationships with existing and potential customers.
Handle customer inquiries, concerns, and service requests professionally.
Identify customer needs and provide appropriate solutions.
Support sales and business development activities to achieve organizational goals.
Follow up with customers to ensure satisfaction and retention.
Maintain accurate records of customer interactions and feedback.
Coordinate with internal teams to ensure timely issue resolution.
Promote products and services while creating a positive customer experience.
Meet assigned performance and productivity targets.
Eligibility Criteria
Minimum 6 months of experience in Customer Support, Sales, Telecalling, Business Development, or related roles.
Strong verbal communication and interpersonal skills.
Customer-centric approach with excellent problem-solving abilities.
Basic computer knowledge and proficiency in MS Office.
Ability to work in a fast-paced environment.
Graduate or Undergraduate candidates may apply.
Preferred Skills
Customer relationship management.
Sales and negotiation skills.
Time management and organizational abilities.
Team collaboration and adaptability.
What We Offer
Opportunity to work with a reputed organization.
Career growth and development opportunities.
Professional and supportive work environment.
Hands-on exposure to customer engagement and business development.