Job Summary: NETCALL SERVICES, a leading provider of VoIP and telecommunications solutions, is looking for a motivated and enthusiastic Sales Executive (Chat Process) to join our in-office team. This position is ideal for freshers who have strong written English skills and are eager to build a successful career in sales. You will receive training and guidance to help you understand our services, engage with customers over chat, and grow into a high-performing sales professional.
Key Responsibilities:
● Engage with potential customers through real-time chat conversations.
● Understand customer requirements and provide accurate information about our VoIP products and services.
● Assist in converting leads into sales through effective communication.
● Maintain a friendly, professional, and persuasive tone in all chat interactions.
● Keep records of interactions and follow-ups using CRM tools.
● Work closely with the team for service activation, pricing, and clarifications.
● Learn continuously about VoIP products, telecom basics, and sales techniques.
Required Skills & Qualifications:
● Freshers are highly encouraged to apply.
● Strong written English skills with good grammar and clarity.
● Eagerness to learn new concepts, especially in VoIP and sales.
● Confidence, positive attitude, and willingness to take initiative.
● Ability to multitask and communicate professionally via chat.
● Basic computer knowledge and comfortable with chat tools.
What We Offer:
● Full training on VoIP services and sales processes.
● A supportive work environment focused on learning and growth.
● Attractive incentives based on performance and conversions.
● Opportunity to build a long-term career in telecom and global sales.
● Skill development in communication, product knowledge, and CRM usage.
Preferred Candidate Profile:
● Graduate (any stream) or final-year student ready to join full-time.
● Someone who is ambitious, disciplined, and eager to grow within the company.
● Strong work ethic and willingness to meet targets.
● Good communication habits and customer-friendly mindset.