JD:
• Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders.
• Answers questions, provides information as needed.
• Generates sales through excellent customer service, add-on and up-selling.
• Performs all job responsibilities in a safe, timely and efficient manner.
• Conduct self in a professional and ethical manner at all times.
• Data entry and retrieval on computer system, including entering of customer orders, obtain quotation information, inventory information, pricing.
• Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer.
• Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
• Stay informed and educated as to product inventory and applicability.
• Maintain clear isles and walkways. Ensure material is properly organized.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, etc.
Requisite:
• Minimum 1-2 years’ experience required, preferably from the Printing Industry or Hospitality
• Listening, People Skills, Energy levels, Dependability, General Math Skills, Verbal Communication, Job Knowledge
Compensation:
• Salary shall be within 15k-18k with target based incentives
• Incentives shall be provided on performance and achieving targets