Job Overview
We are looking for a customer-centric and hardworking Sales Associate to join our team at DMart. You will be the face of our store, ensuring that every customer has a seamless shopping experience. Your role will involve everything from assisting customers on the floor to maintaining stock levels and managing billing during peak hours.
Key Responsibilities
Customer Assistance: Greet customers warmly and help them locate products across various sections (Groceries, Apparel, Household items, etc.).
Stock Management: Regularly restock shelves, ensure products are neatly arranged, and monitor "expiry dates" or damaged packaging.
Billing & POS: Operate the cash counter efficiently during busy periods, processing cash, card, and UPI transactions accurately.
Product Knowledge: Stay updated on current offers, discounts, and new arrivals to provide accurate information to shoppers.
Visual Merchandising: Maintain the cleanliness and organization of assigned aisles to ensure a premium shopping environment.
Inventory Support: Assist the warehouse team during stock deliveries and conduct periodic inventory counts.
Required Skills & Qualifications
Education: 12th Pass (Graduates are also welcome).
Experience: Freshers are encouraged to apply; 6 months to 1 year of experience in retail or customer service is a plus.
Communication: Fluent in the local language; basic understanding of Hindi or English is preferred.
Physical Stamina: Ability to stand for long durations (8–9 hour shifts) and lift/move stock crates when necessary.
Technical Skills: Basic computer knowledge for handling billing software (POS).
Personal Attributes
Punctual and disciplined.
A friendly, "service-first" attitude.
Ability to work effectively under pressure during festival sales or weekends.
Team player who can coordinate well with floor supervisors and security.
Benefits
Competitive monthly salary + Incentives.
Statutory benefits (PF, ESIC, etc.).
Annual bonus and career growth opportunities into supervisory roles.
Employee discounts on store merchandise (as per company policy).