Key Responsibilities:
Visit existing customers regularly for payment collection and ensure timely follow-ups.
Coordinate with customers for re-orders
Build and maintain strong customer relationships to ensure customer retention.
Maintain proper records of collections, outstanding payments, and visit reports.
Resolve customer queries related to billing, delivery, or product requirements.
Share market feedback and customer needs with the internal team.
Coordinate with the sales office for invoice updates, dispatch status, and payment confirmations.