Retail Banking Relationship Manager

Relationship Manager - Retail Business Development Generate leads through referrals, field visits, customer interactions, and local market activities. Acquire new customers for retail banking products such as: Personal Loans Home Loans Loan Against Property (LAP) Vehicle Loans Gold Loans Savings & Current Accounts Fixed Deposits and Third-Party Products Achieve monthly, quarterly, and annual sales targets. Customer Relationship Management Develop and maintain strong relationships with existing and prospective customers. Understand customer financial needs and provide suitable product solutions. Ensure high customer satisfaction and timely resolution of customer queries and complaints. Conduct regular customer meetings and follow-ups. Portfolio Management Monitor and manage assigned customer portfolio. Cross-sell and up-sell banking and financial products. Improve customer retention and increase product penetration. Credit and Documentation Collect and verify customer KYC and income documents. Coordinate with credit, operations, and underwriting teams for faster loan processing. Ensure complete and accurate documentation as per company policies. Market Intelligence Track local market developments and competitor activities. Identify opportunities for business growth. Provide market feedback to management. Compliance & Risk Management Adhere to internal policies, regulatory guidelines, and audit requirements. Ensure compliance with KYC, AML, and other statutory norms. Maintain data confidentiality and ethical business practices.