రిలేషన్షిప్ మేనేజర్

•Your Role:  Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns.  Manage client accounts and act as the key point of contact from the company.  Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry.  Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met.  Generate new business and revenue opportunities through cross-selling and upselling.

Your Responsibilities:  Identify client demands and develop strategies to meet them.  Find key personnel in client companies to establish profitable relationships.  Approach potential customers to cultivate fruitful relationships.  Support high-quality sales, supply and customer service operations.  Revenue generation - Responsible to generate brokerage primarily through advising clients on their portfolio.  Compliance - Maintain high level of compliance as per company norms

Required skills and qualifications:  At least 2+ years of experience in customer service, sales, account management or a related field.  Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.  Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.  Fluent in English, Hindi and at least one regional language.  Possess a sense of customer service and are a team-oriented individual. Preferred skills and qualifications :  Bachelor's degree in business, finance, marketing or related fields.  Proven experience in customer-facing roles like customer service or sales.  Relevant certifications such as Certified NISM Series VIII.  Strong interpersonal, problem-solving and negotiation skills.  Excellent communication skills, both written and verbal.  Strong organisational and planning skills.  Willingness to travel for client meetings and conferences when required.

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 1 - 5 years of experience.