1. Lead Management & Conversion
• Handle fresh leads from multiple sources (digital campaigns, walk-ins, broker referrals, channel partners) and convert them through a structured sales process.
• Follow the KW sales framework: Trust → Discovery → Presentation → Offer. Every conversation has a purpose.
• Respond to fresh leads within 2 hours. Speed is everything in real estate sales — the first responder wins.
• Maintain detailed notes on every lead interaction in the CRM. No lead should ever go dark because of poor documentation.
2. Site Visits & Closing
• Schedule and conduct site visits for qualified prospects. The site visit is where deals are won — your preparation and presentation matter.
• Handle objections with data: ROI calculations, rental yield comparisons, area appreciation trends, payment plan options.
• Coordinate with the documentation team for booking formalities, payment schedules, and post-booking follow-up.
• Build long-term relationships with buyers for referrals and repeat investments.
3. Channel Partner & Broker Coordination
• Work with our network of channel partners and brokers to generate and convert referral leads.
• Educate CPs on our current projects, pricing, and USPs so they can represent KW Group accurately to their clients.
• Track CP-sourced leads separately and ensure timely commission processing to maintain strong broker relationships.