Pre-Sales Executive

Key Responsibilities:

• Lead Qualification & Customer Engagement:

• Respond to inbound customer inquiries via chat, email, and calls.

• Identify potential customers and qualify leads for the sales team.

• Provide detailed product information and recommend suitable rental plans.

• Online Sales & Conversion:

• Engage with customers through online platforms to drive conversions.

• Assist in closing deals by addressing queries, offering solutions, and providing a seamless purchase experience.

• Follow up with interested customers to ensure order completion.

• CRM & Data Management:

• Maintain accurate records of customer interactions and inquiries in the CRM system.

• Track and analyze customer data to improve sales performance.

• Collaboration with Sales & Marketing Teams:

• Work closely with the sales team to ensure smooth handover of qualified leads.

• Provide insights to the marketing team on customer preferences and trends.

• Customer Relationship Management:

• Build and maintain long-term relationships with potential and existing customers.

• Ensure high customer satisfaction through prompt and professional service.

Key Requirements:

• Education: Bachelor's degree in Business, Marketing, or a related field.

• Experience: 1-3 years in online sales, pre-sales, telesales, or customer support.

• Skills:

• Excellent communication and persuasion skills.

• Strong understanding of e-commerce sales and online customer behavior.

• Experience with CRM tools and online sales platforms.

• Ability to multitask and work in a fast-paced environment.

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 1 - 5 years of experience.