Personal Loan Sales Manager

Sales Manager_Personal Loan_0412_0552_1006843 Sales & P&L Driving: Deliver monthly, quarterly, and annual personal loan sales targets, revenue goals, and product profitability. Channel & DSA Management: Build, expand, and activate Direct Selling Agent (DSA) networks and external sourcing channels. Team Leadership: Recruit, train, mentor, and supervise sales executives and managers, tracking KPIs and driving field productivity. Risk & Compliance: Partner with credit and risk teams to maintain high portfolio quality, ensure audit compliance, and reduce first-time-right (FTR) rejections. Digital & Cross-Sell Adoption: Drive digital loan application journeys and cross-sell value-added services (VAS). [ 1 , 2 ] PB – Inbound JD Key Responsibilities: Process cash deposits, withdrawals, check cashing, and fund transfers. Handle demand drafts (DD), mail transfers (MC), and vault/teller box custody. Balance cash drawers and reconcile daily tallies with zero error. Identify counterfeit currency and adhere to strict security/KYC guidelines. Spot basic customer needs and refer clients to branch representatives AM / PAM CASA JD CASA Acquisition: Source New-To-Bank (NTB) Current and Savings Accounts adhering to quality, segment, and balance-criteria mix. [ 1 , 2 ] Catchment Mapping: Work with branch managers to map local catchments, run corporate/residential campaigns, and generate customer referrals. [ 1 , 2 ] Digital Onboarding: Guide and activate customers on mobile banking, net banking, and digital payment platforms. [ 1 ] Cross-Selling: Drive revenue throu Elite / Platinum RM JD Client Retention & Trust: Act as the primary point of contact to handle day-to-day inquiries, build rapport, and ensure high levels of customer satisfaction. Business Development & Sales: Identify new business opportunities, pitch products or services, and execute upselling or cross-selling strategies. Issue Resolution: Investigate customer complaints, coordinate with internal teams (such as sales, marketing, or support), and resolve problems quickly. Portfolio & Data Tracking: Monitor client account health, analyze trends, and maintain accurate records using CRM software (such as Salesforce, Zoho, or HubSpot). Market & Product Knowledge: Stay updated on company offerings, industry trends, and competitor strategies Taggd +1 Betterteam +1 Workable +1 Unstop +1