Microfinance Loan Officer - Retail Sales

Loan Officer - Retail MFB - Sales - Lambhua - Keshav Nagar - J Grades To drive microfinance business sales and achieving business deliverables. • Ensuring onboarding of quality customers to maintain highest portfolio quality • Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies. • Conducting CGT (Compulsory Group Training) amongst members. • Enabling business growth across assigned territories for deeper market penetration and reach. • To ensure achievement of disbursement targets and achieving desired productivity numbers. • Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers • Maintaining expected collection efficiency and ensuring minimum delinquency. • Continuous follow up of overdue customers, if any to ensure their repayment. • Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers. • Achieving highest First Time Right (FTR) • Constantly engaging in learning and development programs to upskill. • Adherence to product, process and policies of the company." Qualification : Graduate in any discipline