Position: Junior Counsellor / Admission Counsellor
Key Responsibilities:
- Handle walk-in enquiries, phone calls, WhatsApp, and online leads.
- Counsel students and parents about courses, career opportunities, fees, and batch schedules.
- Convert enquiries into admissions by understanding student requirements and providing suitable guidance.
- Follow up regularly with pending enquiries and maintain a strong conversion ratio.
- Maintain accurate records of enquiries, follow-ups, admissions, and collections in the CRM/system.
- Achieve monthly admission and revenue targets.
- Coordinate with the sales, marketing, and academic teams for smooth student onboarding.
- Collect required documents and complete the admission process.
- Maintain positive relationships with students and parents throughout the admission journey.
- Support outdoor marketing activities, seminars, workshops, school/college visits, and promotional events whenever required.
- Prepare and submit daily and monthly enquiry, admission, and follow-up reports.
Required Skills:
- Excellent communication and counselling skills.
- Strong sales and persuasion abilities.
- Good follow-up and relationship-building skills.
- Basic computer knowledge (MS Office, Email, CRM).
- Positive attitude, self-motivated, and target-oriented.
- Ability to work independently and as part of a team.
Preferred Qualification:
- Graduate in any discipline.
- 1–3 years of experience in counselling, admissions, telecalling, or sales (experience in the education sector preferred).
- Freshers with excellent communication skills may also apply
- salary -12000-15000/-