Inside Sales Representatives JD
Since 2004, Shivaami has been a leading force in cloud consulting, enabling digital transformation through Software-as-a-service solutions for 20,000+ customers across India & USA. We deliver enterprise-grade, proven solutions designed to enhance operational efficiency, with expertise in Professional email onboarding, Cloud Infrastructure, managing Identity and Access Management (IAM), securing endpoints with Mobile Device Management (MDM) and Cybersecurity solutions. Our core mission is to partner with businesses to solve complex challenges and deliver measurable results. your trusted expert for scaling with advanced infrastructure and achieving sustainable digital growth.
Job Summary
As an Inside Sales Representative, you will be the first point of contact for potential customers, responsible for generating leads, qualifying prospects, and driving sales opportunities primarily through phone, email communication and other social medias. You will work closely with the sales teams to understand customer needs and promote our offerings. The role requires excellent communication skills, persistence, and the ability to thrive in a target-driven environment. Your efforts will directly contribute to achieving revenue goals and expanding customer base.
Experience
Fresher to ~2 years of relevant experience is acceptable.
Education
Graduation is preferred.
Key Responsibilities
Source new sales opportunities through outbound cold calls and emails.
Understand customer needs and requirements.
Route qualified opportunities to the appropriate sales executives for further development and closure.
Research accounts, identify key players and generate meetings
Enter, update, and maintain CRM information on leads, prospects, and opportunities
Required Skills & Attributes
Strong communication (both email & phone) and interpersonal skills.
Comfortable with outbound prospecting (cold‑calls, cold‑emails).
Able to generate their own data through data mining. Good at research: finding leads, mapping org structures, target accounts.
Eagerness to learn technical & product details and features of the product they are expected to position (cloud solutions, Google Workspace, etc.).
Ability to understand customer pain points & articulate value propositions.
Comfortable working in a target‑driven environment.