ఎడ్యుకేషన్ కౌన్సెలర్

We are looking for a Education Counsellor to join our Institute to handle customer calls, provide exceptional customer support and resolve queries related to Institute. The role offers an attractive in-hand salary of ₹16,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:

• Academic Guidance: Advise students on course selections, academic scheduling, and graduation requirements.

• Career and Admissions Counselling: Help students explore career options, universities, entrance exams, and the application process.

• Student Assessment: Administer and interpret aptitude, personality, and interest tests to match students with suitable programs.

• Collaboration: Consult with parents, teachers, and school administrators to address learning or behaviour issues and track student progress.

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues..

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

The candidate should be comfortable with 6 days working during the Day shift.

Contact Person

Sarfraz Khan

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 0 - 6+ years Experience.