Customer Service - Sales - Personal Loans - SM - PL - Ranchi - Satya Ganga Arcade - CSE Roles & Responsibilities : 1. Company Representative: Act as the company’s representative for Personal Loan products 2. Customer Acquisition & Engagement: Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees. 3. Communication Channel: Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries. 4. End to End ownership: Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT). 5. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product Key Skills & Competencies: Basic knowledge of Personal Loan products /Retail Lending Customer‑centric approach Ability to meet service and business targets
ఇతర details
It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 1 - 6+ years Experience.
Customer Service Executive - Personal Loans job గురించి మరింత
ఈ Customer Service Executive - Personal Loans job కు ఎవరు apply చేయవచ్చు?
Ans : అభ్యర్థులు అన్ని విద్యాస్థాయిలు అర్హత కలిగి ఉండాలి, ఇది Tata Capital Finance Limited ఇచ్చే job కోసం.
ఈ position లో ఎంత సంపాదించవచ్చు?
Ans : Salary details will be shared during the hiring process.
ఈ job లో ఏ shiftఉన్నాయి?
Ans : ఈ job లో Day shift ఉంది.
ఈ job కోసం ఆఫీస్ కు వెళ్లాలా?
Ans : అవును, అభ్యర్థులు Bahu Bazaar, Ranchi లోని ఆఫీస్ కు వెళ్లి పని చేయాలి.
ఈ Customer Service Executive - Personal Loans job లో ఎన్ని vacancies ఉన్నాయి?
Ans : ఈ position కి 1 opening ఉంది.
ఈ job అన్ని genders కు అందుబాటులో ఉందా?
Ans : అవును, ఈ job పురుషులు మరియు మహిళలు ఇద్దరికీ అందుబాటులో ఉంది.
ఈ position యొక్క job location ఏమిటి?
Ans : ఈ position యొక్క job location Bahu Bazaar, Ranchi.
ఈ Customer Service Executive - Personal Loans job ను మంచి అవకాశంగా ఏమి చేస్తుంది?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.