కస్టమర్ రిలేషన్షిప్ మేనేజర్

We are looking for a Customer realtionship manager to join our team EOS GLOBE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to health insurance. The role offers 26,000 is the ctc and take home will be 24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th and 0.6months to 1yr. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6days working during the general Type shift.

NOTE:Timings 10 to7pm

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 1 years of experience.