కస్టమర్ రిలేషన్షిప్ ఎగ్జిక్యూటివ్

Key Responsibilities

• Manage the complete post-sales CRM process from booking to possession.

• Coordinate booking approvals, allotment letters, welcome emails, agreements, receipts, and customer documentation.

• Maintain customer records, payment schedules, and CRM/MIS reports.

• Follow up with customers for installment payments, agreements, registrations, and possession formalities.

• Handle customer queries related to payments, legal, technical, registration, and home loans.

• Coordinate with banks for home loan processing, documentation, project approvals, and disbursements.

• Prepare demand letters, NOCs, cost breakups, tripartite agreements, and other customer/bank documents.

• Coordinate with Sales, Accounts, Legal, Projects, and Engineering teams to ensure timely customer support and project completion.

• Manage flat modifications, pre-delivery inspections (PDI), snag closure, registration, key handover, and possession.

• Generate periodic MIS reports, monitor outstanding payments, and support customer engagement throughout the customer lifecycle ETC.,

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 2 - 6 years of experience.