Build and maintain positive relationships with customers.
Respond to customer inquiries via phone, email, chat, or in person.
Handle customer requiremnets and provide timely resolutions.
Follow up with customers to ensure satisfaction after service or purchase.
Maintain accurate customer records and update CRM systems.
Coordinate with sales and support teams to address customer needs.
Identify customer requirements and recommend suitable products or services.
Achieve customer satisfaction and retention targets.
Prepare customer feedback reports and suggest service improvements.