A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 20,000 /నెల
New Patel Jewellers
కతర్గాం, సూరత్
అమ్మకాలు / వ్యాపార అభివృద్ధి లో 1 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Responsibilities
Build and maintain positive relationships with customers and business contacts.
Understand customer requirements, respond to queries, and provide timely updates.
Coordinate with sales, production, and other relevant teams to resolve customer concerns efficiently.
Maintain accurate records of customer interactions, follow-ups, requests, and resolutions.
Support customer retention through professional communication and consistent service.
Escalate complex issues appropriately and follow them through to closure.
Requirements
At least 1 year of experience as a Customer Relationship Executive or in a closely related customer relationship role.
Strong verbal and written communication skills with a customer-first approach.
Good follow-up, coordination, listening, and problem-solving abilities.
Comfort with maintaining customer information and managing multiple conversations or requests.
Professional conduct, patience, and the ability to work effectively with cross-functional teams.
