Roles
Strong customer-facing skills, including Communication and Customer Experience.
Proficiency in Customer Retention and relationship management.
Sales and upselling abilities to convert inquiries into bookings, promote relevant services, and support revenue growth.
Responsibility
Comfort working with CRM software and basic office tools for managing customer records and follow-ups.
Analytical Skills to interpret customer data, track metrics, and provide insights that support service improvements and targeted outreach.
Requirements
Bachelor's / Master's / Diploma degree- Fresher.