- Customer Sourcing: Source customers for Consumer Finance Loans at assigned dealerships/stores and engage walk-in customers.
- Loan Application Processing: Assist customers with loan applications, ensuring proper documentation and timely processing.
- Process Adherence & Compliance: Follow all guidelines and policies while maintaining accuracy in transactions.
- Customer Relationship Management: Build and maintain strong customer relationships and provide excellent service.
- Dealer/Store Relationship Management: Maintain good relationships with dealership/store staff for smooth coordination.
- Product Support & Cross-Selling: Assist customers with credit/debit card services and promote relevant financial products.
- Collections & Follow-ups: Follow up with delinquent customers and coordinate with the collections team for repayments.