About TapGro:
TapGro is a dynamic SAAS startup committed to revolutionizing the salon industry through innovative software solutions. Our comprehensive platform empowers salon business owners to streamline operations, enhance marketing strategies, and optimize overall business efficiency. Position Overview: We are seeking a skilled and experienced Sales Executive to join our growing team. As a sales executive at TapGro, you will play a crucial role in managing and converting leads to customers. Responsibilities include engaging with leads through various channels, demonstrating in-depth product knowledge, building positive customer relationships, delivering effective sales presentations.
Key Responsibilities:
● Lead Engagement: Engage with potential customers through various channels like phone calls, emails, or chat to understand their needs and provide relevant information about products or services.
● Product Knowledge: Possess a deep understanding of the company's products or services to effectively communicate their features and benefits to potential customers.
● Customer Relationship Building: Establish and nurture positive relationships with leads, addressing their inquiries, and maintaining a helpful and consultative approach throughout the sales process.
● Sales Presentations: Deliver compelling sales presentations tailored to the needs of each lead, showcasing how the company's offerings can meet their specific requirements.
● Closing Deals: Utilize effective sales techniques to convert leads into customers, meeting or exceeding sales targets and quotas.
● Collaboration: Work closely with the sales team, marketing, and other departments to ensure a cohesive approach in addressing customer needs and achieving overall sales objectives.
● CRM Management: Keep accurate and up-to-date records of customer interactions in the Customer Relationship Management (CRM) system, ensuring a comprehensive view of each lead's journey.
● Continuous Learning: Stay informed about industry trends, product updates, and competitors to provide informed and competitive sales pitches.
● Feedback Integration: Gather and communicate customer feedback to relevant teams, contributing to the improvement of products, services, and the overall customer experience.
Qualifications:
● Proven experience in sales, preferably in the technology or startup sector with more than 1.5 - 2 years of experience.
● Excellent interpersonal and communication skills.
● Ability to manage or lead client and demonstrate about the product/services