Company: Floor.Estate
Role: Business Development Executive
Location: Indore, Madhya Pradesh
Employment Type: Full-time
Vacancies: 2
Joining: Immediate or 15 Days
Role Overview
As a Business Development Executive at the Floor.Estate Experience Centre, you will be the first point of contact for prospective clients and visitors. The role involves delivering a premium brand experience, understanding customer needs, providing product and service consultations, and generating qualified leads to drive business growth. The BDE will support walk-in conversions, maintain client relationships, and collaborate closely with internal teams to achieve sales and mandate objectives.
Key Responsibilities
1. Lead Generation & Conversion
Engage with walk-in customers, understand their requirements, and qualify them for potential business opportunities.
Conduct effective product/service presentations, demonstrations, and walkthroughs.
Convert footfall into qualified leads and support lead nurturing until closure in coordination with sales or channel partners.
2. Client Relationship Management
Build strong rapport with visitors and maintain relationships through regular follow-ups and CRM engagement.
Maintain accurate records of customer interactions, requirements, and feedback using CRM tools.
Act as a brand ambassador, ensuring customers receive a consistent and premium Floor.Estate experience.
3. Sales Support & Coordination
Coordinate with Sales, CRM, and Channel teams to ensure smooth lead handover and timely closures.
Share customer insights with management to support product enhancement and experience improvement.
Assist with sales documentation, proposal sharing, follow-ups, and appointment scheduling.
4. Customer Experience & Brand Representation
Offer personalized assistance and need-based recommendations through detailed product/service consultations.
Ensure adherence to brand messaging, communication tone, grooming standards, and customer interaction guidelines.
Participate in floor walks, experience mapping, and in-centre events or activations.
5. Reporting & Analytics
Maintain daily and weekly reports on footfall, lead generation, conversion ratios, and follow-up status.
Use CRM dashboards and lead trackers as prescribed.
Requirements
0-2 years of experience in real estate sales, business development, or channel sales (preferred).
Strong communication skills are mandatory.
Excellent persuasion, presentation, and interpersonal abilities.
Target-driven mindset with strong follow-up discipline.
Ability to work closely with multiple teams and maintain proper documentation.
Willingness to work on weekends and comfortable with frequent travel.