Key Responsibilities:
Contact new leads received immediately to understand their requirements.
Explain our services, packages, pricing and offerings clearly.
Follow up with leads through calls and WhatsApp, and follow the defined SOP.
Maintain regular follow-ups until the lead is converted or clearly closed.
Identify serious/high-intent leads and prioritize them appropriately.
Maintain accurate lead information and follow-up status in the CRM/system.
Achieve monthly conversion and revenue targets.
Maintain a professional and friendly relationship with potential customers throughout the sales process.