Job Title: Business & Operations Coordinator – Real Estate
Real Estate Management Group (REMG), Lucknow, is looking for a responsible, organised and proactive Business & Operations Coordinator to manage daily operations, coordinate the team and ensure smooth business functioning.
Key Responsibilities:
1. Lead Management: Monitor every lead closely from generation to conversion. Track lead status, follow-ups, customer communication, site visits and sales progress.
2. Team Coordination: Coordinate with telecallers, sales executives and the marketing team to ensure timely follow-ups and completion of assigned tasks.
3. CRM & Reporting: Maintain accurate lead records, update Excel/CRM reports and prepare daily performance and pending-follow-up reports.
4. Follow-up Monitoring: Identify missed calls, overdue follow-ups, unattended leads and potential lead leakage. Ensure no lead is ignored.
5. Daily Operations: Manage office activities, staff attendance, task allocation, discipline and operational requirements.
6. Performance Monitoring: Track team targets, productivity, reporting accuracy and completion of daily responsibilities.
7. Administration & HR Support: Assist with recruitment, onboarding, documentation and other administrative activities.
Candidate Requirements:
* Good communication and coordination skills.
* Proficiency in MS Excel and basic computer applications.
* Strong organisational, monitoring and problem-solving abilities.
* Ability to manage multiple tasks and hold team members accountable.
* Prior experience in operations, administration, CRM or real estate is preferred.
* Honest, disciplined, proactive and result-oriented.
Job Location: Lucknow, Uttar Pradesh
Company: Real Estate Management Group (REMG)
The ideal candidate will act as a link between management and the team, ensuring that every lead, follow-up, task and daily operation is properly tracked and completed.