బిపిఓ టెలికాలర్

Role Overview

• Purpose: Drive sales, build customer rapport, and manage client databases.

• Work Type: Usually an individual contributor role based in an office or remote setting.

• Key Goal: Meet daily and monthly targets for calls, lead generation, or issue resolution. [1, 2, 3, 4, 5]

Key Responsibilities

• Outbound Calling: Dial potential customers using predefined scripts to introduce services or products.

• Inbound Support: Answer incoming queries and assist clients with helpful information.

• Lead Follow-Up: Call interested prospects back to nurture relationships and push them through the sales pipeline.

• Data Management: Update customer logs, feedback, and notes accurately in the company's CRM software.

• Problem Solving: Address complaints or direct complex issues to senior departments. [1, 2, 3, 4, 5, 6]

Job Requirements

• Education: High school diploma or equivalent.

• Communication: Clear, polite verbal communication skills and active listening.

• Tech Skills: Basic computer literacy and familiarity with CRM tools or MS Office.

• Soft Skills: Patience, resilience against rejection, and good time management

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 5 years of experience.