Academic Counsellor

We are looking for a Academic Counsellor to join our team at INDRAPRASTHA

ADMISSIONS WORLD. The role offers ₹10,000 - ₹25,000 and involves managing student calls, delivering outstanding service related to INDRAPRASTHA

ADMISSIONS WORLD. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to student inquiries, complaints and concerns with a problem-solving mindset.

• Log student interactions and track follow-ups.

• Offer timely and relevant solutions to resolve student issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, student satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving student complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 1 years of experience.