స్టోర్ మేనేజర్

1. Store Operations Support

• Assist in managing day-to-day store operations across all shifts.

• Ensure adherence to SOPs, hygiene standards, food safety, and Wow! Momo brand guidelines.

• Handle customer queries, complaints, and ensure quick resolution.

• Conduct shift briefings, ensure workstation readiness, and manage floor efficiency.

2. Sales & Business Performance

• Support the Restaurant Manager in achieving monthly sales targets.

• Drive upselling, offers, and promotional campaigns effectively.

• Monitor sales trends and assist in implementing improvement strategies.

• Maintain customer satisfaction scores and drive repeat walk-ins.

3. Team Handling (6–10 Staff Members)

• Supervise, guide, and motivate team members, captains, and shift leaders.

• Assist in manpower planning, shift scheduling, and attendance management.

• Ensure proper grooming, discipline, and performance of the team.

• Support training, on-job learning, and skill enhancement initiatives.

4. Inventory & Cost Management

• Assist in daily inventory checks, stock ordering, receiving, and maintaining par levels.

• Monitor wastage, consumption, and reduce pilferage.

• Maintain stock accuracy and support monthly stock audits.

• Follow cost-control measures to maintain store profitability.

5. Compliance & Audit Readiness

• Ensure store compliance with FSSAI, safety protocols, and audit parameters.

• Maintain checklists, logs, and documentation as per operations standards.

• Report equipment issues and coordinate for timely repairs.

6. Cash & Administration

• Support in billing accuracy, cash handling, and deposit management.

• Maintain daily sales reports and assist in operational documentation.

• Coordinate with HR, Supply Chain, Finance, and Regional Teams for store needs.

• It is a Full Time రిటైల్ / కౌంటర్ అమ్మకాలు job for candidates with 1 - 3 years of experience.