Handle walk-in customers and understand their requirements.
Explain WhiteRock products, features, pricing and applications.
Recommend suitable products based on customer needs.
Generate sales and convert enquiries into orders.
Handle customer objections and negotiate professionally.
Perform upselling and cross-selling.
Follow up with interested and existing customers.
Prepare quotations and coordinate order processing.
Coordinate with accounts for billing and payment collection.
Coordinate with warehouse for product availability and dispatch.
Maintain proper product displays and showroom presentation.
Handle customer complaints and ensure timely resolution.
Maintain daily sales and customer records.
Achieve assigned monthly sales targets.
Monitor competitor products, pricing and market activities.