
Key Responsibilities
Strategy & Culture: Develop and implement employee engagement programs aligned with organisational values.
Lifecycle Mapping: Analyse and optimise every touchpoint (onboarding, development, retention, and exit).
Feedback & Metrics: Design surveys (e.g., pulse surveys) and utilise feedback to measure sentiment and improve policies.
Communication: Implement internal communication strategies to keep employees informed and motivated.
Collaboration: Partner with leadership and HR to address employee needs and enhance workplace tools.
Event Management: Plan initiatives that promote social connection and company culture.
Required Skills and Qualifications
Experience in Human Resources, employee engagement, or organisational culture.
Strong communication and interpersonal skills to act as a bridge between employees and management.
Analytical skills to interpret data, survey results, and turnover trends.
Proactive, creative approach to problem-solving and program development.
Knowledge of HR technology and employee feedback tools.
Common Performance Metrics
Employee Net Promoter Score (eNPS).
Retention and turnover rates.
Employee engagement survey scores.
Onboarding and training completion rates.