HR Operations Subject Matter Expert

India Subject Matter Expert (HR Operations) Company Description About Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Ramboll in India Ramboll has more than 1800+ experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. Job Description Job Summary: The India Subject Matter Expert (HR Operations) will serve as the go-to expert for statutory compliance, payroll input accuracy, and HR operations processes across the organization. The role owns end-to-end execution and advisory support on Indian labour law compliance, payroll inputs, employee lifecycle management, and system/process improvements, acting as an individual contributor working closely with HRBPs, Global Payroll, Legal, and business stakeholders. Key Responsibilities Payroll Input Management: Own end-to-end payroll input accuracy and timeliness (new joiners, exits, salary changes, LOP, arrears, full & final settlements) in coordination with the Global Payroll team ensuring compliance with local laws, and resolving any payroll discrepancies in collaboration with Global Payroll team. Statutory & Regulatory Compliance: Support POSH Act (2013) compliance — Internal Committee (IC) coordination, quarterly/annual reporting, case management support, and mandatory awareness training. Maintain statutory registers and ensure timely filings/returns (PF ECR, ESI challans, PT returns, LWF, annual returns under Shops & Establishment) and support statutory/labour audits, both internal and by regulatory authorities. Liaise with legal/compliance and external consultants on labour law updates, notifications, and inspections; act as the internal subject matter reference point for statutory queries. Employee Lifecycle Management: Manage onboarding, offboarding, employee data management, and HR documentation — including statutory documentation full & final settlement compliance within statutory timelines. HR Systems: Maintain and enhance HRIS (Workday & ServiceNow) to improve data quality, statutory reporting accuracy, and process efficiency; partner with IT on implementation and troubleshooting. Process Improvement: Evaluate HR operations processes for automation, standardization, and compliance risk reduction; recommend and help implement improvements. Stakeholder Management: Partner with HRBPs, People Advisors, Legal, Finance, and business leaders to ensure statutory and process alignment with business needs. Employee Queries: Resolve employee queries on HR operations, payroll, and policy matters with customer centricity; escalate and collaborate with PA/HRBPs as needed. ServiceNow Dashboard / Quality & KPI Management: Track SLA/KPI adherence, conduct quality checks, and drive continuous process improvement, including compliance-risk KPIs (filing delays, audit non-conformities). Qualifications Bachelor's degree in HR, or Business Administration; MBA/Master's in HR preferred. Minimum 5–7 years of experience in HR operations, with demonstrated depth in Indian statutory compliance. Strong working knowledge of Indian labour law and statutory compliance — PF, ESI, Professional Tax, Gratuity, Bonus, POSH, Shops & Establishment Act, and awareness of the new Labour Codes. Experience managing or directly supporting statutory audits, inspections, and government filings . Proficient in HRIS (Workday, ServiceNow) and MS Office. Strong analytical, communication, and problem-solving skills. Ability to manage multiple priorities independently in a fast-paced global environment. Personal Attributes High integrity and confidentiality (especially with statutory/personal data) Detail-oriented, analytical, and audit-ready mindset Self-driven, proactive, and solution-oriented approach Comfortable working independently with minimal supervision Additional Information What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are. Never be short of inspiration from colleagues, clients, and projects. The long-term thinking of a foundation-owned company Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Equality, diversity, and inclusion are at the heart of what we do We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process. All your information will be kept confidential according to EEO guidelines. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. Thank you for taking the time to apply! We look forward to receiving your application. Experience Level Senior Level