Here’s a professional Job Description (JD) created from your KRA, responsibilities, and KPIs:
Job Description: Operations & Hr
Location:
Multiple Clinic Locations / HO Coordination
Department:
Operations / Finance Coordination
Reporting To:
Operations Manager / Finance Manager
Role Overview:
The Operations & Accounts Executive will be responsible for managing financial tracking, inventory coordination, reporting systems, compliance documentation, and day-to-day operational support across all clinic locations. The role requires high accuracy, strong coordination skills, and adherence to timelines.
Key Responsibilities:
1. Financial & Expense Management
Prepare and update weekly consolidated expense sheets for all clinic locations.
Track and record electricity consumption data on a weekly basis.
Monitor and ensure timely processing of monthly rent payments.
Compile and submit OPEX data within defined timelines.
Prepare locum doctor payment sheets and coordinate with Accounts.
Follow up on rejected or revised payments and ensure timely reprocessing.
Ensure timely invoice closure and maintain accurate invoice records.
2. Inventory & Procurement Management
Manage end-to-end inventory lifecycle (order to delivery confirmation).
Coordinate procurement processes including order placement and GRN updates.
Ensure timely and accurate submission of monthly medicine MIS data.
3. Reporting & MIS
Prepare and share Weekly Patient Reports with stakeholders.
Maintain and update utility status reports across clinics.
Manage GPS/photo attendance records and filing on OneDrive.
Prepare and circulate weekly pending task trackers.
4. Records, Documentation & Compliance
Maintain systematic digital filing of all documents on OneDrive.
Ensure proper documentation structure and timely updates.
Manage employee ID card issuance and retrieval process.
Process documentation requests (letters, certificates, approvals) within TAT.
5. Day-to-Day Operations & Coordination
Track and resolve operational issues reported by clinics and field teams.
Coordinate with vendors, HR, Accounts, and management teams.
Ensure smooth administrative operations and minimize escalations.
Key Performance Indicators (KPIs):
Timely and error-free submission of expense sheets.
100% accuracy in OPEX and MIS reporting.
Zero or minimal delays in rent and payment processing.
Reduction in stock-out incidents.
Timely GRN updates within 24 hours.
Weekly and monthly reports shared within deadlines.
High compliance in documentation and filing standards.
SLA-based resolution of operational issues.
Minimal escalations due to coordination gaps.
Required Skills & Competencies:
Strong knowledge of MS Excel and reporting tools
Attention to detail and data accuracy
Good coordination and communication skills
Time management and ability to meet deadlines
Basic understanding of accounts and procurement processes
Familiarity with MIS and documentation systems
Qualification & Experience:
Graduate in Commerce / Finance / Operations or related field
1–3 years of relevant experience in operations/accounts/admin roles
Experience in healthcare/clinic operations is an added advantage
Preferred Attributes:
Ability to multitask and handle multiple clinic coordination
Problem-solving mindset
Proactive and ownership-driven approach