Conduct training on the new process, New joiners (Inductions) and Refresher.• Ensuring all our customer needs (Internal & External) are promptly and efficiently met.• Ensuring effective achievement of process implementation and process adherence.• Responsible for publishing a weekly training calendar and timely completion of trainingas per plan.
• Conduct process training for new hires, upskill training for existing/newverticals/categories or refresher training. Thorough knowledge of warehouse functioning processes. (Classroom training and on the job training)
• Adherence to Training SOP.
• Maintain and share training reports on time. Maintain records of results for training andretraining programs.
• Demonstrate Excellent Platform Skills.
• Understanding of training methodologies & adult learning principles.
• Strong Communication. English, Hindi and local language Written & Spoken. Ability tocommunicate in more than three languages would be an added advantage.
• Knowledge of Kirkpatrick Learning Evaluation Model