Key Responsibilities
Sales & Commercial Documentation • Prepare and process customer quotations. • Create and manage Sales Orders (SO) and Purchase Orders (PO). • Generate Tax Invoices, Proforma Invoices, and Delivery Challans (DC). • Ensure all commercial documents are accurate and processed on time. • Maintain proper records of customer orders and vendor transactions. Order Processing & Coordination • Coordinate with the sales, procurement, stores, accounts, and logistics teams for smooth order execution. • Track customer orders from quotation to delivery. • Follow up with suppliers for purchase orders and delivery schedules. • Coordinate dispatch documentation and ensure timely material movement. Customer & Vendor Support • Respond to customer inquiries regarding quotations, order status, and invoices. • Coordinate with vendors for purchase confirmations and delivery updates. • Maintain professional communication through email and phone. Administrative Support • Support general office administration and document management. • Maintain filing systems, both physical and digital. • Assist management with reports, data entry, and administrative tasks as required. • Process Improvement • Monitor slow-moving and excess inventory and recommend corrective actions. • Support inventory control improvements, warehouse best practices, and internal audit initiatives. • Project (Based on requirement) • Handling of project related activity and order processing & Co-Ordination • Dispatch and Delivery Co-Ordination