A receptionist manages the front desk of an organization. They act as the initial point of contact for clients, visitors, and callers. Their primary responsibilities include greeting guests, answering and routing phone calls, and handling various administrative tasks to keep the office running smoothly.
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A receptionist's daily duties can be broken down into three main categories:
📞 Communication & Hospitality
Answering Phones: Managing a multi-line phone system, answering questions, screening calls, and taking accurate messages.
Greeting Visitors:
Welcoming guests, determining the purpose of their visit, and notifying the appropriate employee.
Lobby Management: