హోటల్ రిసెప్షనిస్ట్

Guest Reception & Seating

• Welcome guests with a warm and professional attitude.

• Manage guest reservations, walk-ins, and waitlists efficiently.

• Escort guests to their tables and present menus.

• Ensure proper table allocation and seating arrangements based on operational requirements.

Guest Experience

• Act as the first point of contact for guests entering the restaurant.

• Maintain positive guest interactions and ensure a pleasant dining experience.

• Handle guest inquiries, special requests, and feedback professionally.

• Coordinate with service staff to accommodate guest preferences and special occasions.

Reservation Management

• Manage restaurant reservation systems and maintain accurate booking records.

• Confirm reservations and communicate any changes to guests when required.

• Coordinate with the restaurant team to optimize seating and table turnover.

Coordination & Communication

• Work closely with Restaurant Managers, Captains, and Stewards to ensure smooth guest flow.

• Communicate waiting times accurately to guests.

• Support the team during peak operational hours.

Grooming & Brand Standards

• Maintain excellent personal grooming and professional appearance at all times.

• Ensure the reception and waiting area are clean, organized, and presentable.

• Uphold Malgudi’s service standards and hospitality culture.

Administrative Support

• Maintain guest databases and reservation records.

• Assist in preparing daily guest count and reservation reports.

• Support promotional activities, events, and special restaurant occasions.

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 1 - 2 years of experience.