Greet and welcome visitors/guests in a professional and friendly manner
Maintaining a tidy and presentable front desk with all necessary materials like pens, forms, paper, etc.
Reporting to management and performing other administrative duties
Performing light data entry tasks as required
Monitoring employee attendance and ensuring adherence to the schedule
Making calls to employees or potential employees as needed
Addressing complaints without fail and answering questions immediately
Answering all incoming calls, keeping messages or forwarding and handling basic inquiries
Receiving packages, letters, etc., and distributing them to the respective persons
Preparing outgoing mail by securing parcels, drafting correspondence, etc.
Providing excellent customer service and support to all clients and employees
Keeping the files and records updated and copying/scanning/filing documents