Visitor Management: Greet clients, guests, and vendors, issue visitor passes, and notify the appropriate internal staff or upper management of arrivals.
Communication Handling: Answer multi-line phone calls, screen and redirect calls, take clear messages, and respond to general email or postal inquiries.
Administrative Support: Maintain physical and digital filing systems, type documents/spreadsheets, record meeting minutes, and assist departments with daily paperwork.
Mail & Courier Management: Sort and distribute incoming mail, packages, and deliveries, and prepare outgoing correspondence or shipments.
Facility & Inventory Upkeep: Keep the reception area clean and presentable, monitor office stationery and pantry supplies, and place reorders as needed.
Scheduling & Coordination: Coordinate meeting room bookings, schedule appointments, and organize travel or courier arrangements.
Basic Record-Keeping: Handle visitor logs, attendance registers, and basic bookkeeping or invoice tracking depending on company size.