Job Responsibilities
Make payment reminder calls and follow up with customers for pending payments.
Post and maintain car booking details in official WhatsApp/team groups.
Maintain customer records and official documents.
Fill rental forms and ensure all required information is properly completed.
Collect and maintain customer ID documents as required.
Maintain physical and digital office files.
Coordinate with the operations team regarding bookings, handovers and returns.
Handle routine customer calls and WhatsApp communication professionally.
Keep track of bookings, payments, forms and pending tasks.
Assist management with day-to-day office administration.