Front Desk Executive
Job Title: Front Desk Executive
Location: Panjim, Goa
Employment Type: Full-Time
Key Responsibilities
Welcome and assist walk-in customers and visitors.
Answer and direct incoming phone calls professionally.
Schedule and manage customer appointments.
Maintain customer records and update data in the CRM system.
Coordinate with audiologists and other departments for customer appointments.
Handle billing, payments, and issue receipts (if required).
Follow up with customers for appointments and service visits.
Maintain the reception area in a neat and organized manner.
Perform basic administrative and office coordination tasks.
Requirements
Minimum qualification: HSC / Graduate.
1–2years of experience in front desk, receptionist, customer service, or administration.
Good communication skills in English, Hindi, and Marathi.
Basic computer knowledge (MS Office, Email, CRM).