Ecommerce Account Manager

The candidate will be responsible for handling day-to-day ecommerce operations, product listings, order coordination, inventory updates, account health, marketplace promotions, and overall sales growth.

Key Responsibilities

• Manage Amazon, Flipkart, and other ecommerce marketplace accounts.

• Create, update, and optimize product listings with proper titles, images, descriptions, keywords, and pricing.

• Monitor orders, returns, cancellations, refunds, and customer queries.

• Maintain account health, seller ratings, performance metrics, and marketplace compliance.

• Track inventory and coordinate stock updates.

• Plan and manage marketplace offers, deals, ads, and promotions.

• Analyze sales reports and suggest strategies to improve sales.

• Coordinate with warehouse, packaging, courier, and internal team for smooth order processing.

• Handle product uploads, pricing changes, stock changes, and catalog issues.

• Resolve marketplace tickets and follow up with Amazon/Flipkart support teams.

• Keep track of competitor pricing, product trends, and category performance.

Required Skills

• Experience in managing Amazon and Flipkart seller accounts.

• Knowledge of product listing, catalog management, order processing, and marketplace dashboards.

• Basic understanding of ecommerce ads, promotions, and sales reports.

• Good communication and problem-solving skills.

• Basic Excel/Google Sheets knowledge.

• Ability to work independently and manage daily tasks responsibly.

Preferred Experience

• 1–3 years of experience in ecommerce account management.

• Experience with Amazon Seller Central and Flipkart Seller Hub.

• Knowledge of advertising campaigns on Amazon/Flipkart will be a plus.

• It is a Full Time మార్కెటింగ్ job for candidates with 1 - 3 years of experience.