We are looking for a skilled Implementation specialist or CRM Technical consultant to mange the softwear installation process from start to finish ) This role offers an in-hand salary of ₹25,000 - ₹30,000 and a chance to work in a fast-paced, technology-driven environment.
Key Responsibilities:
Key Responsibilities:
Project Coordination: Collaborate with project managers to outline project
timelines, deliverables, and resource allocation for software implementation.
Client Engagement: Act as the primary point of contact for clients during the
software implementation process, maintaining clear communication and managing
expectations.
Software Deployment: Manage and execute the software installation process,
ensuring configurations are tailored to meet client specifications.
Training & Support: Provide hands-on training to client teams, addressing any
questions or issues during the transition period. Develop user manuals and training
materials.
Testing & Quality Assurance: Conduct thorough testing and quality checks of the
software to ensure all features function as expected before the go-live date.
Documentation: Maintain comprehensive documentation of the implementation
process, including meeting notes, project updates, and client feedback.
Problem Solving: Identify potential challenges during implementation and develop
strategies to mitigate risks and resolve issues effectively.
Continuous Improvement: Gather feedback from clients post-implementation and
collaborate with the development team to enhance the product based on user
experiences.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 4 years of experience. Hands-on knowledge of Problem Solving,SQL and modern tools is essential. Strong analytical, problem-solving, and communication skills required.
Intrested candidate send me your resume or contact me from my this number 7780970592
HR : parul@avaniconsulting.com