Key Responsibilities
• Generate qualified B2B leads through outbound calls, LinkedIn and email campaigns; identify relevant companies and decision-makers across Retail, Manufacturing and F&B segments.
• Research prospects and their business needs before outreach, and build/maintain a healthy sales pipeline through consistent follow-up.
• Qualify leads on business requirement, budget, authority and potential; schedule meetings with decision-makers for demos and solution discussions.
• Coordinate with the sales/technical team for meetings and demos, and ensure timely follow-up after every meeting to move opportunities forward.
• Deliver introductory presentations of AI solutions, translating technical capabilities into clear, business-oriented use cases and support senior sales team members during enterprise pitches.
• Maintain complete and accurate lead/opportunity data in Zoho CRM, with calls, meetings and follow-ups logged regularly; submit daily/weekly activity reports.
• Use Apollo for prospect and contact discovery, and LinkedIn/Sales Navigator for prospecting and engagement.
• Maintain regular communication with existing customers, coordinate with internal teams on requirements or issues, and support onboarding and post-sales communication.
• Identify and pursue upselling and cross-selling opportunities within the existing customer base.
Must-Have Skills & Experience
• 3–7 years in Business Development, Inside Sales or Customer Success, preferably in IT/SaaS/AI.
• Hands-on experience with Apollo, Zoho CRM and LinkedIn for lead management.
• Excellent verbal, written and presentation skills; confident with senior management.
• Strong follow-up discipline and a target-driven approach.