Working closely with the team to improve complaints TAT and new connections
Well-handling the customers and maintaining a good relationship
Handling NOC Warehouse Operations
Experience in resolving hardware and software implementation, configuration, troubleshooting, and networking Issues.
Installation and configuration of wireless devices (AP & Point to Point)
Configuration of Wi-fi router and manageable switches.
Installation and configuration of CCTV Cameras for all projects.
Handling warehouse IT Assets.
Handling network issues with all departments in the warehouse.
Server handling and manageable switches.
CCTV Log Sheet Maintenance to ensure that the project's cameras are running in condition.
Daily checking of CCTV Camera 3 times a day for all the projects.
Weekly inspection checks the Network and CCTC cameras report manager to review the checklist monthly once and have a copy of it.