Job Description – Housekeeping & Hospitality Associate
Location: The Hair Chapter – Premium Unisex Salon
Experience: 1+ year preferred (Salon / Hospitality / Clinic / Retail)
Role Summary
Responsible for maintaining the highest standards of Hygiene, Cleanliness, and Hospitality in the salon. Ensures customers experience a clean, fresh, and welcoming environment at all times.
Key Responsibilities
🧼 Hygiene & Cleanliness
Maintain daily cleanliness of reception, service areas, shampoo stations, styling chairs, mirrors, and washrooms.
Sanitize salon tools, chairs, trays, and workstations after every service.
Ensure floor mopping, dusting, and waste disposal is done timely without spillage.
Follow proper waste segregation and disposal guidelines.
Monitor cleanliness checklist and report any hygiene gaps immediately.
☕ Hospitality Support
Offer water, tea, or coffee to customers promptly after seating.
Ensure hospitality trays and pantry area remain clean and stocked.
Support stylists and beauticians with towels, capes, and preparation.
🧴 Stock & Equipment Care
Ensure towels are washed, dried, and arranged properly.
Refill consumables (tissues, handwash, disinfectant, etc.).
Handle salon furniture, machines, and tools carefully.
Report damages or shortages to manager immediately.
🕒 Discipline & Conduct
Follow shift timings, break rules, and uniform policy strictly.
Maintain personal grooming standards (clean uniform, neat hair, trimmed nails).
Follow salon core values: Hygiene, Hospitality, Service, Trust.
Required Skills
Attention to detail and cleanliness.
Polite, helpful, and customer-friendly attitude.
Ability to work in a fast-paced salon environment.
Basic understanding of hygiene and sanitation standards.